Subscription Terms
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01.0
Subscription Plans
By subscribing to a Plan or utilising any paid services catered by the Provider, the Subscriber agrees to pay the fees associated with the selected Plan or service. The duration of each Plan is as follows
- 8-week plan: eight (8) consecutive weeks from the start date of the subscription
- 16-week plan: sixteen (16) consecutive weeks from the start date of the subscription
02.0
Fees and Payments
The Provider will charge the Subscriber's account every four (4) weeks from the start date of the subscription. No refunds will be issued. The fees for each Plan are as follows:
- 8 weeks Brand Design & Strategy: $8000 AUD/month
- 8 weeks Website Design & Build: $7000 AUD/month
- 16 weeks The Whole 9 Yards: $6000 AUD/month
The Provider accepts all major credit cards and Apple Pay as forms of payment. Invoices will be sent via email and will be available in the user account dashboard on ChargeBee.
03.0
Late Fees
In the event an invoice is not paid on time, to the maximum extent allowable by law, the Provider will charge an administrative fee of AUD 200 along with a late payment fee of 2.5% per day on any overdue and unpaid balance not in dispute.
04.0
Extra Charges
Unlimited user testing is available for free if Subscriber is able to provide access to their existing customer base with at least 5 people willing to participate in user testing. If not, recruitment of new test participants will incur extra charges to be advised by the Provider.
The Subscriber shall be responsible for providing clear instructions and specifications for any user-testing or customized fonts and stock images to be provided by the Provider.
The Provider shall provide an estimate of the cost of any user-testing or customized fonts and stock images requested by the Subscriber before proceeding with the work. All charges related to user-testing or customized fonts and stock images shall be payable in full by the Subscriber upon receipt of an invoice from the Provider.
The Provider reserves the right to withhold delivery of any work until such time as payment has been made in full.
Extra fees will be incurred for any urgent turnaround times requested by the Client outside of the initially agreed period of delivery. These will be charged at a rate of AUD 1,000 per day, commencing from the day of the request.
05.0
Termination
The Provider reserves the right to terminate subscriptions if there has been a violation of the terms and conditions set forth in this agreement.
06.0
Changes to the Services and Prices
The Provider reserves the right to modify, suspend, or discontinue the service (or any part or content thereof) at any time without notice. The Provider also reserve the right to change their prices and billing methods at any time. Any changes to the Provider’s pricing or billing methods will apply to the next billing cycle.
07.0
Changes to the Subscription Terms
The Provider reserves the right to modify, amend, or change these Subscription Terms at any time. The Provider will notify Subscriber of any changes to these Subscription Terms via email as well as by posting the updated terms on the Provider's website. Subscriber's continued use of the service after such notice constitutes Subscriber's agreement to the updated terms. If Subscriber does not agree to the updated terms, Subscriber may terminate this agreement by notifying Provider at:
08.0
Disclaimer of Warranties
The Provider makes no warranties, expressed or implied, with respect to the service provided hereunder. The Provider disclaims any implied warranty of merchantability or fitness for a particular purpose. The Provider will not be responsible for any loss, damages, or liabilities that may arise from the use of the service, including without limitation, any direct, indirect, incidental, special, or consequential damages.
09.0
Indemnification
The Provider makes no warranties, expressed or implied, with respect to the service provided hereunder. The Provider disclaims any implied warranty of merchantability or fitness for a particular purpose. The Provider will not be responsible for any loss, damages, or liabilities that may arise from the use of the service, including without limitation, any direct, indirect, incidental, special, or consequential damages.
10.0
Governing Law and Jurisdiction
These Subscription Terms and the relationship between the Provider and the Subscriber shall be governed by and construed in accordance with the laws of the state in which the Provider is located (Australia), without giving effect to any principles of conflicts of law. Any legal action or proceeding arising out of or relating to these Subscription Terms shall be brought exclusively in the federal or state courts located in the Republic of Singapore.
11.0
Entire Agreement
These Subscription Terms constitute the entire agreement between the Provider and the Subscriber and supersedes all prior or contemporaneous communications and proposals, whether oral or written, between the parties with respect to the subject matter hereof. No modification or amendment to these Subscription Terms will be binding upon the Provider unless in writing and signed by an authorized representative of the Provider.
01.0
Subscription Plans
By subscribing to a Plan or utilising any paid services catered by the Provider, the Subscriber agrees to pay the fees associated with the selected Plan and/or services. The duration of each Plan is as follows:
- 8-week plan: eight (8) consecutive weeks from the start date of the subscription
- 16-week plan: sixteen (16) consecutive weeks from the start date of the subscription
02.0
Fees and Payments
The Provider will charge the Subscriber's account every four (4) weeks from the start date of the subscription. No refunds will be issued. The fees for each Plan are as follows:
- 8 weeks Brand Design & Strategy: $4500 AUD/month
- 8 weeks Website Design & Build: $4400 AUD/month
- 16 weeks The Whole 9 Yards: $4000 AUD/month
The Provider accepts all major credit cards and Apple Pay as forms of payment. Invoices will be sent via email and will be available in the user account dashboard on ChargeBee.
03.0
Late Fees
In the event an invoice is not paid on time, to the maximum extent allowable by law, the Provider will charge an administrative fee of AUD 200 along with a late payment fee of 2.5% per day on any overdue and unpaid balance not in dispute.
04.0
Extra Charges
Unlimited user testing is available for free if Subscriber is able to provide access to their existing customer base with at least 5 people willing to participate in user testing. If not, recruitment of new test participants will incur extra charges to be advised by the Provider.
The Subscriber shall be responsible for providing clear instructions and specifications for any user-testing or customized fonts and stock images to be provided by the Provider.
The Provider shall provide an estimate of the cost of any user-testing or customized fonts and stock images requested by the Subscriber before proceeding with the work. All charges related to user-testing or customized fonts and stock images shall be payable in full by the Subscriber upon receipt of an invoice from the Provider.
The Provider reserves the right to withhold delivery of any work until such time as payment has been made in full.
05.0
Termination
The Provider reserves the right to terminate subscriptions if there has been a violation of the terms and conditions set forth in this agreement.
06.0
Changes to the Services and Prices
The Provider reserves the right to modify, suspend, or discontinue the service (or any part or content thereof) at any time without notice. The Provider also reserve the right to change their prices and billing methods at any time. Any changes to the Provider’s pricing or billing methods will apply to the next billing cycle.
07.0
Changes to the Subscription Terms
The Provider reserves the right to modify, amend, or change these Subscription Terms at any time. The Provider will notify Subscriber of any changes to these Subscription Terms via email as well as by posting the updated terms on the Provider's website. Subscriber's continued use of the service after such notice constitutes Subscriber's agreement to the updated terms. If Subscriber does not agree to the updated terms, Subscriber may terminate this agreement by notifying Provider at:
08.0
Disclaimer of Warranties
The Provider makes no warranties, expressed or implied, with respect to the service provided hereunder. The Provider disclaims any implied warranty of merchantability or fitness for a particular purpose. The Provider will not be responsible for any loss, damages, or liabilities that may arise from the use of the service, including without limitation, any direct, indirect, incidental, special, or consequential damages.
09.0
Indemnification
The Provider makes no warranties, expressed or implied, with respect to the service provided hereunder. The Provider disclaims any implied warranty of merchantability or fitness for a particular purpose. The Provider will not be responsible for any loss, damages, or liabilities that may arise from the use of the service, including without limitation, any direct, indirect, incidental, special, or consequential damages.
10.0
Governing Law and Jurisdiction
These Subscription Terms and the relationship between the Provider and the Subscriber shall be governed by and construed in accordance with the laws of the state in which the Provider is located (Republic of Singapore), without giving effect to any principles of conflicts of law. Any legal action or proceeding arising out of or relating to these Subscription Terms shall be brought exclusively in the federal or state courts located in the Republic of Singapore.
11.0
Entire Agreement
These Subscription Terms constitute the entire agreement between the Provider and the Subscriber and supersedes all prior or contemporaneous communications and proposals, whether oral or written, between the parties with respect to the subject matter hereof. No modification or amendment to these Subscription Terms will be binding upon the Provider unless in writing and signed by an authorized representative of the Provider.
